Frequent questions

About us

WoWplay celebrates children's natural creativity and curiosity while saving time for busy parents. Through monthly kits, you will receive at home all the materials and inspiration to carry out projects related to topics such as: electrical circuits, construction of simple machines, programming and science. With activities designed to help kids discover, explore, and create things in the world around them, WoWplay brings hands-on fun right to your doorstep.

With your monthly subscription, each month you'll receive a new kit with a different theme. Each kit includes all the necessary materials to carry out a project, +3 hours of fun.

You won't have to worry about a thing! It is to open the box and start playing.

You can unsubscribe whenever you want, since it does not have any type of permanence.

This first line was designed specifically for children ages 4-7 and includes science activities, arts and crafts, imaginative play and more. It is not suitable for children under 36 months as it contains small parts.

Payment can be made by card or Paypal. You can choose the payment method at the time of subscription and, depending on the plan you have chosen, the charge will be made automatically month by month, every three months, semi-annually or annually.

Breaks and cancellations

In WoWplay we don't have permanence. You can unsubscribe from the service at no cost at any time from the "My account" page, and we will not charge you the next installment.

You can pause the service free of charge at any time from the "My Account" page. When you pause the service next month you will not receive the kit and we will not charge you that fee.

shipping policies

We will send you a kit each month via Correos Express to the address you provided when you signed up. If you are not at home at the time of delivery, you can look for it later at your nearest Correos Express office.

From the “My account” page you can change the shipping address if you need to.< /p>

Shipping costs are free for mainland Spain and the Balearic Islands.

Shipments to Canary Islands have an added shipping cost of 7.95 €. In addition, when your package arrives at customs, new expenses are generated (such as the taxes that you must pay for your purchase) that are borne by the receiver of the package and that will be charged upon delivery.

< p>For the rest of Europe (areas available on the form), they have an added cost of €4.95.

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